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Trend Micro Smart Protection Suite has established itself as a comprehensive security solution, earning praise from users for its array of …
Overview
What is Trend Micro Smart Protection Suite, with XGen?
Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security…
Recent Reviews
Popular Features
- Centralized Management (9)10.0100%
- Vulnerability Management (9)10.0100%
- Malware Detection (9)10.0100%
- Endpoint Detection and Response (EDR) (8)10.0100%
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What is Trend Micro Smart Protection Suite, with XGen?
Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific…
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What is Trend Micro Smart Protection Suite, with XGen?
Trend Micro Smart Protection Suite, with XGen Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.
Reviewers rate Anti-Exploit Technology and Endpoint Detection and Response (EDR) and Centralized Management highest, with a score of 10.
The most common users of Trend Micro Smart Protection Suite, with XGen are from Small Businesses (1-50 employees).
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(15)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
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Trend Micro Smart Protection Suite has established itself as a comprehensive security solution, earning praise from users for its array of anti-malware security layers, IPS, firewall, and virtual patching. Users have found this software invaluable in safeguarding critical operating systems and protecting administrators and developers in banking institutions. Its deployment across organizations has significantly reduced the risk of sensitive information loss and ensured robust data security. With its wide-ranging threat detection and prevention capabilities, the software suite has been implemented on various devices, including laptops, desktops, network devices, gateways, mobile devices, endpoints, servers, and other applications. The seamless integration of Trend Micro Smart Protection Suite with Windows platforms has been particularly well-received by users. Educational institutions have also benefited from this software as it effectively ensures the security of computers used by teachers and staff. While some users have reported challenges during the installation process, the product's stability and reliability over many years have garnered appreciation. Setting up and configuring the software is straightforward, with easy management facilitated through comprehensive data capture features. Users have occasionally encountered issues with upgrades but have commended Trend Micro's support in promptly resolving problems. With advanced threat detection and behavior monitoring capabilities, users highly recommend Trend Micro Smart Protection Suite. As a result of their positive experiences with the product, they are considering upgrading to Trend Micro Apex One for even more enhanced protection.
Easy and efficient deployment: Users have found the deployment process of the product to be easy and efficient, with the ability to install it on servers. Several reviewers have highlighted this as a positive aspect.
Detailed logs for analysis: The level of detail provided in the logs has been appreciated by users, making it comfortable for them to analyze and understand the recorded information. Many reviewers have praised this feature.
Unique virtual patching capability: The unique feature of virtual patching in the product has received praise from users. This functionality helps in preventing vulnerabilities and enhancing security. Multiple reviewers have mentioned this as a valuable aspect of the product.
Agent Deployment System: Some users have mentioned that the agent deployment system could be improved, specifically in terms of managing everything from the cloud. They feel that there is a need for better cloud-based management capabilities. Performance Issues: Several reviewers have expressed their dissatisfaction with the software's run-time performance, stating that it has been slow and indicating a need for better overall performance. Lack of Advanced Malware Support: Many users have pointed out that the software lacks support for advanced malware and botnets. They believe that enhancing the software's ability to detect and respond to these threats would greatly improve its effectiveness. Conclusion: Overall, users have expressed concerns regarding issues with the agent deployment system, performance, and lack of advanced malware support. These areas require improvement in order to enhance user experience and ensure better protection against cyber threats.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
April 22, 2020
Trend Micro Smart Protection Review
We are currently using Trend Micro Worry Free and are looking to move forward with Trend Micro's next line of protection. We have been using Trend Micro products for many years and have always been happy with their service and quality. In this day and age, a security solution that had advanced threat detection and behavior monitoring is a must.
- Advanced detection and behavior monitoring
- Multiple platform choices, on-premise or in the cloud
- Customer service has always been top-notch.
- Tend Micro is one of the leaders in security.
- Mobile platform
94.28571428571429%
9.4
- ROI is kind of pointless when it comes to security. It is a must have.
It's being used throughout my whole organization on each computer being used in our network basically for security against any kind of malware or virus. It provides a better defense against any virus for your PC, mail server, data centers, cloud environments, networks, and endpoints, etc.
- Provides better integration across multiple platforms.
- Automatic and re-settable time for scan.
- Includes a message security gateway for specific applications like Office 365 SharePoint.
- Documentation is something that can be improved here.
- Licensing is overly complex and needs to be improved for different features/variations.
- Install is difficult.
73.33333333333333%
7.3
- Provide better protection to any malware threat.
- Work more efficiently.
- Reduced maintenance of a password file.
- Cisco Web Security Appliance (WSA), Symantec Advanced Threat Protection and Symantec Messaging Gateway
March 26, 2020
Trend Micro Smart Protection Suite Review
We have been using Trend Micro products for over 10 years now, only to find each version is better than the next. There is always an inspiration to grow as a company to fulfill the needs of customers and growing times.
Configuration and setup is straightforward. Management is easy and captures all the data you need.
I only ran into issues with upgrades and breaking the database sometimes. But Trend Micro support is always awesome and helps fix the problem. I would recommend the product if it doesn't break the bank $$.
Configuration and setup is straightforward. Management is easy and captures all the data you need.
I only ran into issues with upgrades and breaking the database sometimes. But Trend Micro support is always awesome and helps fix the problem. I would recommend the product if it doesn't break the bank $$.
- Virus and Malware Protection
- Monitoring and Definition Updates
- Management Reporting
- The ability to use more third-party apps and OS Support
- Check patches before deploying
- More remote features
80%
8.0
- We have stopped multiple infections of ransomware from spreading.
- Lost some productivity when database crashed
- Updates tend to slow system down
We selected Trend Micro Smart Protection Suite because we originally deployed with their company and it was best on cost savings to stick with the same company. The products are getting better, and we have more ability to look into our devices for malicious infections. The other applications were too slow and did not manage as well.
March 26, 2020
Trend Micro Smart Protection Suite Review
We use Trend Micro Smart Protection Suite as a computer protection software. When we purchase new computers for our teachers or staff, we always add Trend Micro to provide protection. Trend Micro is currently being used on each computer that is used on our network. We will continue to utilize this service with each new computer.
- Customer service
- Ease of use
- Expense
98.57142857142858%
9.9
- Technology protection
- Safety of personal information
- Network security
WCA chose Trend Micro because of its ease of use, security features, customer service, and high ratings. We have enjoyed this protection service and will continue to use it.
December 13, 2019
Trend Micro Smart Review
Score 1 out of 10
Vetted Review
Verified User
It is not being used any longer. It was so difficult to install, and initially unstable with poor customer experience the decision was made to move to another platform. The install process was a nightmare, having to utilize multiple reinstalls, calls to support and ultimate frustration. Had it installed, but it was quite unstable. I uninstalled it and went with a new product despite the cost.
- Price was attractive.
- Improved installation.
- Better trained support staff.
7.142857142857143%
0.7
- Because of the difficulties, we elected to quickly move to another product and the implementation was much easier and more successful.
- Made for a bad experience, but no long term issues caused.
- VIPRE Email Security (formerly FuseMail)
Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.